image of Welcome to Getting to the Hear of the Wish with Non-Verbal Children

Non-verbal Children eCourse

This eCourse was added to the Wish-Granting series to train volunteers and staff at Make-A-Wish. The course was to orient the learners to be aware of the ways a child who is non-verbal can communicate, specifically for the purpose of discovering and identifying the child's "wish" which the local chapter will coordinate.

HCI Objectives

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The intended user(s) are volunteers at each chapter who are directly addressing activities for a child's wish fulfillment. All staff are also required to complete each eCourse in the Wish-Granting series training "school."

This eCourse is bundled or "published" and then was uploaded to the Learning Management System (LMS). Older eCourses were built for browsers with prior HTML standards. This eCourse was built for HTML4 as the practices to make eCourses compatible with HTML5 had not been adopted.

This eCourse was designed to incorporate principles of gamification to create an engaging experience for material which may not be interesting to the average learner. Instead of a click-interaction activity, a side-scrolling 2D game with one level was designed to present a 60 second game where learners captured as many key-word phrases as possible.

Typically game principles reflect punishment systems. Because this eCourse is intended for volunteers, the punishment system was replaced with a positive system feedback, showing the learner how many words were correctly identified and "captured" in 60 seconds. The game could also be replayed.

the eCourse was storyboarded and approved by the Subject Matter Expert and the Senior Instructional Designer, without the game.

The 60-second game required technologies that were beyond the reasonable means available to the organization, and required skillsets which was misaligned with ROI.